Bmo Online Banking
Reimagine a frictionless global transfer experience
Created a unified hub to streamline the transfer process and reduce drop off rate by 28%
Fintech
Web&Mobile
Product Design
User Research
Bmo Home Buying
Streamline mortgage pricing negotiations for brokers
Designed a 0–1 enterprise portal that replaces fragmented communication and delivering $1M in estimated annual savings.
Enterprise Tool
Dashboard
B2B
Product Design
Bmo Design System
Shape Abacus system for scale and clarity
Built the design system from scratch and evolved it into a living & evergreen product.
Component
Documentation
Template
Process & Training
Flashfood
Transform Refunds from Support-Only to Self-Serve
Equipped shoppers and store partners with processes to resolve refund issues independently.
Food/Retail
iOS & Android
Product Design
Startup
About me
I believe great design happens at the intersection of user empathy and business reality. At BMO, I shaped design direction across online banking, mortgage products, and design systerm used by millions, taking experiences from 0 to 1 and driving real outcomes.
I think in systems, not screens, always navigating complex processes, untangling interconnected journeys, and finding the clarity that lets teams move faster without sacrificing quality. Outside of work, I enjoy climbing, drawing, and exploring things with growth mindset.
